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Z adopts latest point of sale technology
23 March 2017
Z adopts latest point of sale technology
Z Energy’s nation-wide Z branded network is adopting a new point of sale technology so it can serve customers faster.
Z is partnering with Auckland-based retail software provider, Triquestra, to upgrade the point of sale systems at all of its more than 200 Z branded service stations, truck and air stops.
The rollout of the new retail management system, called Infinity, is planned to start this month.
Z General Manager of Retail, Mark Forsyth, said the new system allows the company to be more flexible and work more effectively with front-line staff to make serving customers easier.
“What we’ll have now is a faster system, which means we can serve customers faster. No one likes to stand in queues so this helps reduce them and helps our people provide even better customer service,” Mark said.
He
said Z’s partnership with Triquestra would ensure Z is
using the most innovative retail technology, which
ultimately helps provide the best possible customer
experience.
“The new system has advanced reporting and
analysis capability to allow us to better understand what
customers are buying. This will help us make better
decisions on what we offer in store,” Mark
said.
Triquestra Chief Executive, Kelly Brown, said the partnership will support Z’s focus on continuous innovation of the customer experience. “Customer service is experiencing unprecedented change. Smart retail technology is helping organisations to advance, enabling them to anticipate and respond promptly to shifting consumer expectations,” Kelly said.
ENDS
About
Triquestra
Triquestra International is a
leading provider of innovative point of sale, ecommerce,
inventory management, customer loyalty and business
intelligence software for physical, online and mobile
stores. Triquestra delivers services to the global retail
industry with Infinity – the flexible, cost effective
retail management system, implemented as a complete
omnichannel solution or as point solution to enhance an
existing system. www.infinityrms.com
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