CALLING TO UNITED KINGDOM RETURNING TO NORMAL

New Zealanders phoning into the United Kingdom and London in the wake of last night’s emergency in the city should now be able to get through.

Telecom reported earlier today that heavy call volumes caused congestion in international calls to the United Kingdom last night.

Telecom asked customers to restrict calls to the United Kingdom to essential calls.

This followed the news that international circuits into the United Kingdom were severely congested, as were fixed and mobile networks within the country.

“Telecom can confirm that while heavy calling to the United Kingdom is continuing this morning, problems with call congestion have eased off and New Zealanders should now find it easier to get through,” said Telecom Spokesperson John Goulter.

The Ministry of Foreign Affairs and Trade has advised a new NZ Red Cross number this morning for people to call with inquiries about the situation in London. The new number is 0800 733 276.

People in New Zealand should call that number for general inquiries.

New Zealanders overseas who are concerned can also call the following numbers:

Red Cross in New Zealand - call +64-4-495-8111

New Zealand High Commission, London – call +44-207-930-8422

The Central Casualty Bureau - from outside the United Kingdom - call +44-870-156-6344 or from within the UK call 0870-156-6344.

Telecom will give a further update on the situation later today.

ENDS

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