Scoop has an Ethical Paywall
Rates email error regretted
17 February 2014
Rates email error regretted
Palmerston North City Council regrets an email error that affected some residents who had signed up to receive their rates invoices by email rather than post.
Chief financial officer Grant Elliott says an acknowledgement email was accidently emailed to 100 ratepayers at once, while the email did not include rating information it did include the email addresses of ratepayers who have signed up.
“Ratepayers who have signed up gave their private emails to us in confidence and we apologise for what was human error. We did recall the message and we ask those who opened the email to delete it.”
“We have emailed an apology to those ratepayers affected and have initiated a procedural change which will prevent this from occurring in the future.”
Grant Elliott says since the rates online email was launched last year and just over 600 residents have signed up to the new process.
ENDS
Gordon Campbell: On The Hikoi Aftermath
NZ Government: PM Marks One Year In Government
Helen Clark Foundation: Helen Clark Foundation Calls For Political Action To Reduce The Prevalence Of Junk Food And Improve Health Outcomes
Justice Committee: Further Decisions About Submissions Process For The Principles Of The Treaty Of Waitangi Bill
Infrastructure New Zealand: Single Agency Needed To Coordinate Climate Adaptation And Recovery
Free Speech Union: Fair Digital News Bargaining Bill Likely To Restrict Access To Information, Polling Shows Most Oppose
Auckland Transport: Driver Safety Screens Now Rolling Out Across Auckland’s Bus Fleet
