New General Manager for Ihug Business

New General Manager Ihug Business:
Vaughan Robertson
28 August 2000

Vaughan Robertson has been appointed General Manager for Ihug Business.

Vaughan will be responsible for Ihug's business solutions, website development, web advertising and business customer support functions. He has 15 years experience in customer database management. Over the past 5 years, Vaughan has been working specifically on Internet marketing.

Recent roles include:
- Business Manager for Virtual Spectator, the live Internet America's Cup product.
- General Manager Marketing for an Auckland based CRM software development company.
- Consultant to a number of New Zealand corporate organisations, on Internet strategy and solution provider selection.

Vaughan is a past Chairman of the Northern Region of the Direct Marketing Association of New Zealand and a past member of the National Council of the Fundraising Institute of New Zealand. He says his new role reflects the emphasis Ihug has placed on developing its core values - including ease of access and technology convergence - to the business client.

"I am here to make sure the Ihug attitude is delivered to the business client," he says.

"We can do it better, cheaper, and with far more concern for the customer's needs than many current providers appear to be doing.

"Businesses in search of a good website are caught between small templated sites and massively expensive tailored solutions. We can change that. Ihug can provide a solid Internet connection as well as competitive tolls, all in one package.

"The key for business clients is in providing service convergence. In this area, Ihug is leading the way. Ihug is small enough to react to the needs of the market, and large enough to provide the security of a long-term relationship with the client.

"The company is positioned to take advantage of this fast-changing industry, and I look forward to making a contribution to the development of New Zealand business."

FOR MORE INFORMATION:

Vaughan Robertson General Manager - Ihug Business Direct +64 9 359 2727 Fax: +64 9 359 2777 Mobile: +64 21 480 589 Email: vaughan.robertson@ihugbusiness.co.nz

Level 2, 409 New North Road Kingsland P O Box 7281 Wellesley St Auckland

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