Westpac union members ratify Collective Agreement

Westpac and Finsec Joint Media Release
19 July 2004

For immediate release

Westpac Phone Assist: union members ratify Collective Agreement

Finsec’s members at Westpac Phone Assist call centres in Auckland, Wellington and Christchurch have voted to ratify a new collective agreement.

Following mediation talks between Westpac and Finsec, the union put a negotiated position to its Phone Assist members, which has been accepted by a 60% majority.

The ratified agreement will see weekly hours brought down from 40 a week to 37.5 a week, over a five year period, and phasing in of fixed shifts.

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