Booking Your Trip Is About To Get Easier
I-SITE RELEASE
Booking Your Trip Is About To Get A
Whole Lot Easier
Looking for a hotel in Queenstown, a
hire car in Tauranga or a nature trip in Nelson?
Well, looking and booking will soon be a breeze with an i-SITE New Zealand national database currently being developed with Ibis Technology.
Operators can be listed on the database and will automatically be exposed to the 88-strong network of i-SITE visitor centres, which have 400 frontline staff and deal with up to 10 million visits a year.
I-SITE New Zealand research shows that total visits to i-SITE centres have increased by 26% in the past year. The vast majority of users (94%) report being satisfied or highly satisfied with the network, and awareness of the centres is growing.
Tourism New Zealand supports i-SITEs because they provide quality on the ground information and are the best way to put a region’s products on offer.
“The new booking system and database will distribute information more quickly and efficiently and will help operators save time and money,” Tourism New Zealand George Hickton says.
The majority of i-SITE centres are expected to be linked to the national database and booking system by the end of the year.
The system will allow operators to maintain their own details on the database, showing information such as availability and also to do things like update prices or trip times. It will also allow i-SITEs to regularly update their region’s information.
The time visitors have to spend in centres will also be reduced, given the depth of information available and the ease with which it can be accessed and booked by staff.
“It’s a huge advance in terms of using technology to deliver benefits across the industry,” Mr Hickton says.
Owners and operators are being asked to contact their local i-SITE to get linked into the database.
Ends