SBS Bank joins independent ATM network

SBS Bank joins independent ATM network

Access to cash just got a lot easier for SBS Bank customers following SBS Bank’s decision to sign up with an independent ATM network supplier.

Non-bank suppliers Paymark, New Zealand ATM Service and ATM Plus have placed more than 300 ATMs into indoor locations such as service stations, convenience food stores, supermarkets, restaurants and hotel foyers throughout the country. The network allows cardholders greater access to cash withdrawals and balance enquiries.

SBS Bank chief executive Ross Smith said the arrangement with the ATM convenience network was in addition to existing ATM services for SBS Bank cardholders.

“The independent ATM programme went into full production with the support of the majority of trading banks in May this year. Our decision to join was based on being able to provide our members with even greater flexibility and choice when it comes to accessing their funds.

“At SBS Bank we’re always exploring new ways to further enhance our products and, while we cannot always offer every bank product to our members, we can assure that the ones we do offer will always come with exceptional service,”

For the convenience of the handily located ATMs, cardholders are charged a fee per cash transaction by the non-bank ATM suppliers. Mr Smith said this fee would be in addition to the normal withdrawal fee charged by SBS Bank.

“SBS Bank cardholders will not be caught unawares by the additional fee. The ATM will disclose the fee and request the customer’s approval of it, on-the-spot, prior to proceeding with the cash withdrawal. If the fee does not suit our customers, they can decline to proceed with the withdrawal.”

The completed cash withdrawals made through the ATM convenience network would then appear on customers’ banks statements as a total amount with the location of the ATM identified.

ENDS

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