Volcano Shows Why Travel Agents Are A Good Idea

Volcano Chaos Shows Why Travel Agents
Are A Good Idea

The travel chaos caused by Iceland’s volcano shows why travel agents are still the best way to book an overseas trip.

As millions of people are stuck where they don’t want to be and are struggling to sort out their plans, those with a travel agent only have to make one call.

“A lot of people think it’s easier and cheaper to book online these days but that’s not necessarily true,” says Harvey World Travel General Manager Adrian Turner.

“With the disruption caused by the ash cloud creating havoc in Europe and jamming travel websites and call centres, it’s been extremely difficult for many travellers who have to do all the running around themselves.

“However, those who booked through a travel agent only have to make one call.

“Their agent can sort out everything for them – rebook flights, arrange land transfers, organise hotels and then issue them with a confirmed and updated itinerary.”

Turner said people were starting to realise booking via the internet was not always the best option for travel, particularly off-shore.

“When you want great customer service with no hidden costs and piece of mind, then a travel agent is the way to go.”

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