Air NZ Collects 3 Skytrax Awards

Air New Zealand Collects Three Skytrax Awards Including Best Airline Australia Pacific

Air New Zealand has for the second year in a row been named the ‘Best Airline Australia / Pacific’ at the prestigious 2011 Skytrax World Airline Awards, in a ceremony held at the Paris Air Show overnight.

Reflecting the success of its new world-first Premium Economy cabin in its Boeing 777-300 aircraft, Air New Zealand also picked up two global awards being named ‘World's Best Premium Economy Class Airline’, and the ‘World's Best Premium Economy Class Airline Catering’ at the same awards.

Skytrax said the awards reflect customer satisfaction levels of front-line product and service across 200 airlines and Air New Zealand is clearly demonstrating their popularity with passengers travelling to and within the Australia and Pacific region.

"For Air New Zealand to once again secure this award is an indication of the quality of product and service that is available to passengers on Air New Zealand flights," says Skytrax CEO Mr Edward Plaisted.

“Air New Zealand continues to be a pioneer within the Premium Economy market. Their awards for World’s Best Premium Economy and the inaugural Best Premium Economy Catering clearly proves that their effort have been very popular with passengers. We congratulate Air New Zealand on their success in the awards in what proved to be a very competitive Premium Economy section.”

Voted for by over 18.8 million airline passengers from 100 different nationalities, the Skytrax World Airline Awards are the most prestigious and respected awards for front-line product and service standards across the world airline industry.

The World Airline Awards follow a raft of accolades Air New Zealand has already received this year for its inflight products including:

• Conde Nast Traveller’s 2011 Innovation and Design Aviation Awards Air New Zealand Skycouch- WINNER

• Business Traveler Magazine - Best Business Travel WINNER

• Vanity Fair on Travel – Best Premium Economy Seat - WINNER

• Crystal Cabin Awards - Customer Comfort Award (Skycouch economy seating) - WINNER

• Aviation Awards Asia - Full Service Airline category – WINNER

• Business Traveller: Cellars in the Sky Award - Best Presented Wine List – WINNER

• UK Design Week magazine Awards 2011 - Skycouch best Furniture Design - WINNER

Air New Zealand Group General Manager Australasia Airline Bruce Parton said being recognised as the best airline in the region as well as for its long haul premium economy offering is great recognition of the innovation and world-class service the airline delivers to its customers.

“Our service and products are what differentiates Air New Zealand from our competitors. We have a culture of innovation at Air New Zealand and these awards reflect incredibly well on the Air New Zealanders who work so hard to deliver a uniquely Kiwi service to our customers every day,” says Mr Parton.

The 2011 World Airline Awards were announced in a ceremony held at the French Air and Space Museum, as part of the 2011 Paris Air Show. Skytrax guarantee total transparency across the World Airline Survey process, and the awards operate on a not-for-profit basis. The sole directive is for real customers to make their own, honest choices as to the airlines they consider to be best, and worthy of an award.

ENDS

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