Secure Management Of Hand-held Workstations A Challenge

Hand-held Workstations the Future – Secure Management the Challenge

With mobile devices clearly emerging as the workstations of the future and driving increased productivity across the enterprise, there is increasing concern from senior executives about controlling and managing what is on those mobile devices – particularly company information.

New Zealand ICT company Techtonics is providing a solution, launching one of the country’s first fully – and locally – managed enterprise-wide mobile device management (EMDM) services. The new managed service, Techmobile, is based on technology from Airwatch and allows organisations to manage and track mobile assets, enforce business policies and rules, and ensure complete security and safety policies are implemented.

“There is a lot of activity in the mobile space as organisations look to mobile technology to enable key business functions with greater productivity,” says Techtonics CEO Greg Bickerton.

“While most mobile devices are used for basic functions such as emails and internet access, as ‘in-the-hand’ workstations, they’re going to take off. And that means organisations need to comprehensively and securely manage their information assets on those devices.”

Organisations are not bound by a single technology, and the Techmobile service from Techtonics covers all types of smartphones and tablets from iPhones to Android phones and Windows Mobile devices to iPads.

A key difference in Techtonics’ service is local support, from experts here in New Zealand as opposed to offshore support via a web portal. There is no upfront establishment fee and the investment amounts to about the cost two cups of coffee per month per device.

“We have the service running in house, and there are some important configuring aspects involved when setting up and supporting such a service. It’s not like a download from an app store”.

For organisations seeking to cost-effectively increase their productivity, the service is a perfect match as it can be integrated with other emerging mobile technology such as OpenText Everywhere, also part of Techtonics Information Management offering.

“This means that not only can you have full access to your enterprise documents, records, and many forms of content via your mobile devices, you can also rest assured that these can be fully and securely managed at an enterprise level from a web based console.”

Techtonics is working with Airwatch to provide a service that is approved for New Zealand Government agencies by meeting GCSB requirements.

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