Vector's Outage Manager App hits Top Ten in App Store

Vector's Outage Manager App hits Top Ten in App Store

Vector’s Outage Manager, a world leading customer service outage app for android and iPhone smart phone users,* launched last week, has become one of the top ten ranked free utility apps on the App store.

Designed and developed in New Zealand, the Vector Outage Manager app is available free to Vector’s more than 690,000 customers at either the App Store or GooglePlay.

Customers can bookmark important locations such as their home, school or workplace or multiple work sites. Vector’s system does the rest and ‘pushes’ the information out to customers. They get updates in real time about outages and are directed to emergency customer numbers. 

For customers with other non iOS or android smartphones, outage information can be accessed via Vector’s mobile website. The company’s other communication channels for outage notification (Twitter and Vector website) are also now running the new interactive outage map.
*iPad version available in late June

NETWORK SUMMARY for week ending 9 June 2013

ELECTRICITY
More settled weather during the week could have been a factor in the reporting of just one car vs pole incident in Mt Albert. However, the weekend saw a further four car v poles in Te Atatu, Avondale, Mangere and New Lynn. On Saturday, Police advised that a cherry picker’s hydraulic system had failed and dropped the platform onto lines in Whitford. Vector crews attended and resolved the situation quickly.
Our crews were called out to isolate the power at two houses and one business in Penrose as a result of fires.
GAS TRANSMISSION AND DISTRIBUTION
Contractors in Hamilton struck a gas pipe while working and our crews were on site quickly to make urgent repairs. There were two other incidents, one in Remuera and one in Gisborne, where there were suspected gas leaks and our crews attended the affected areas to assess the situation.

PROJECTS
A major upgrade of the Maraetai substation is nearing completion. The objective of the five month project is to replace the ageing 11 kV switchboard (commissioned in the 1950’s) at the substation including the DC power supply, instrumentation and transformer management systems. In addition, seismic reinforcement of the building was achieved by spraying a 100mm layer of concrete onto a steel mesh lattice attached to the existing walls. It is the first time this technique has been used on one of our substations.

More than a hundred kilometres of old gas pipes in Auckland are being replaced as part of Vector’s four-year programme to renew the network.  In Auckland, a crew of 20 have been digging more than 12 holes a day, through hard volcanic rock and replacing around 200 metres of gas main and 30 gas services for individual customers every week. Currently, the work is taking place in Onehunga, where 22 kilometres of gas pipes are being replaced along multiple streets in the area. The Onehunga phase of the gas project will be complete in three weeks time.

SHORTS

·         Vector owns over 17,737 kilometres of overhead and underground lines in the greater Auckland area, and 12,752 of gas pipe lines, almost half of which supply gas to Auckland.
·         Fleetwood Mac is heading to the Arena on Friday 6 December.
·         Vector, proud sponsor of the Arena.

Vector owns and manages a unique portfolio which consists of electricity distribution, gas transmission and distribution, electricity and gas metering installations and data management services, natural gas and LPG and fibre optic networks.

Vector is listed on the New Zealand Stock Exchange with ticker symbol VCT. For further information, visit www.vector.co.nz

ENDS

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