Westpac NZ selects IBM to support transformation
Westpac NZ selects IBM to support transformation to
NZ's leading digital bank
IBM Private
Modular Cloud will support the bank's digital
transformation
Auckland, New Zealand - 21 August 2014:
IBM (NYSE: IBM) today
announced that Westpac New Zealand
has selected IBM's private cloud
technology to support
its goal to be New Zealand's leading digital
bank. The
new five year agreement is part of an extensive services
and
technology contract which includes Westpac migrating
some of its
business critical IT systems into IBM's
state-of-the-art Auckland data
centre, enabling enhanced
customer service. The agreement supports
Westpac as it
embarks on a significant transformation from
a
traditional bank to one that uses cloud computing
enabling it to
address key market trends such as social
and mobile adoption to
influence the way consumers prefer
to bank today. Westpac is also one
of IBM's long-term
strategic outsourcing clients.
By adopting IBM private
cloud capabilities to develop and test tools
within a
dedicated environment, Westpac will be able to deploy
new
online and mobile banking services faster and across
multiple devices
and platforms in response to customer
demand. As customers' digital
footprints expand and the
bank's security demands change, IBM is
helping Westpac
respond with enhanced online security features, such
as
the ability to manage identity and access through a single
user ID.
Westpac's Interim Chief Information Officer Jason
Millett said IBM's
private cloud platform would further
enable increased development of
Westpac's digital
capabilities as it responds to customer demands for
a
more personalised, convenient way of banking. According to
Gartner,
by 2016, poor return on equity will drive more
than 60 percent of
banks worldwide to process the
majority of their transactions in the
cloud.
"The
platform provides a robust and advanced infrastructure
enabling a
seamless online banking experience across
multiple devices. This supports our goal of being New
Zealand's leading digital bank," Millett said. "In addition,
IBM's local and global expertise, commitment to work within
our regulatory framework, deep knowledge of our business and
industry, and responsive commercial models provide a market
leading offering that can support our changing needs over
time."
Westpac will also optimise its IT infrastructure by renewing IBM mainframe services, midrange and storage platforms and migrating some services to IBM's Level 3 data centre providing even greater data resiliency.
To meet
Westpac's optimisation objectives, IBM leveraged its
global
Research team and Distinguished Engineers who
advised on new
technology, business processes and IT
governance, including more
flexible, cost effective and
agile approaches to IT service delivery.
"Westpac's
underlying IT systems must operate uninterrupted, be
secure
and be able to support future needs as customers
increasingly engage
on mobiles and tablet devices," said
Rob Lee, IBM New Zealand Managing Director. "Our
relationship with Westpac New Zealand is one of our longest
and closest, marked by a high degree of innovation and
collaboration. We continue to invest in skills and advanced
technologies including our cloud solutions to help deliver
on their vision to be New Zealand's leading digital
bank."
IBM has prime responsibility for managing Westpac's
key infrastructure
services, under an agreement that was
first signed in 2000. In 2013
Westpac became one of the
first clients of IBM New Zealand's Delivery
Centre at
Unitec in Auckland, employing post-graduate
and
under-graduate computer science students.
Westpac extended its strategic outsourcing agreement with IBM based on the strength of the relationship and IBM's ability to bring new innovations such as cloud technology to the IT infrastructure.
IBM New Zealand launched its hybrid cloud
in March to offer local
customers greater visibility,
transparency and control of data
security and placement.
This followed an announcement earlier in the
year that
IBM will invest $1.2billion globally into
comprehensively
expanding its cloud footprint. IBM's
global data centre network is
key to helping enterprise
clients move operations into the cloud in a
hybrid model
that preserves existing IT investments and connects
on
premises systems of record with new cloud-based
systems of engagement achieving the best of both
worlds.
About IBM Cloud
Computing
Today, IBM has 100+ cloud SaaS
solutions, thousands of experts with
deep industry
knowledge helping clients transform and a network of
40
data centers worldwide. Since 2007, IBM has invested
more than $7 billion in 17 acquisitions to accelerate its
cloud initiatives and build a high value cloud portfolio.
IBM holds 1,560 cloud patents focused on driving innovation.
In fact, IBM for the 21st consecutive year topped the annual
list of US patent leaders. IBM processes more than 5.5M
client transactions daily through IBM's public cloud. For
more information about cloud offerings from IBM,
visit
http://www.ibm.com/cloud. Follow us on Twitter at
@IBMcloud and on our blog at http://www.thoughtsoncloud.com.
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About Westpac
New Zealand
Westpac New Zealand has been helping
Kiwis find the right financial
solutions for 152 years.
With almost 4,700 employees looking after
1.27 million
customers Westpac is one of New Zealand's largest
banks.
Westpac Banking Corporation Group is one of the
strongest banks in
the world measured by earnings,
capital ratios and credit ratings -
rated AA-/Stable by
Standard & Poor's, Aa3/Stable by Moody's and
AA-/Stable
by Fitch Ratings. Earlier this year Westpac
Banking
Corporation Group was ranked number one in
'Global 100 Most
Sustainable Corporations in the World'
at the World Economic Forum in
Davos,
Switzerland.
ENDS