North American Market Continues to Shine for Promapp

North American Market Continues to Shine for New Zealand’s Promapp

GCM Inc. Will Deploy Promapp Software to Align, Manage Business Processes

AUCKLAND – 2 August 2017 Promapp, a New Zealand headquartered, provider of cloud-based business process management software, has continued to accelerate its customer footprint in North America announcing its latest contract win at GCM Inc., a leader in precision-manufactured components and assemblies for the medical, energy, transportation, and aerospace markets.

GCM will deploy Promapp’s cloud-based business process management (BPM) software to capture and manage business processes, and improve user accessibility.

“Because GCM operates in three locations globally, all of which must meet demanding quality standards, we recognised the need not only to align our business processes across the board, but to make those processes easily understandable and accessible to our employees, enabling them to have more ownership and drive our company’s culture of continual improvement,” says Aaron Bakke, Director of Quality and Continual Improvement at GCM.

“Promapp was the only solution we found which enabled us to tie everything together,” Bakke continues. “With Promapp, we will be able to identify the disconnects between flow charts and procedures, capture and align processes companywide, and simplify process mapping to improve accessibility, while simultaneously managing the process variations which inevitably occur due to local differences.”

GCM offers value-added engineering solutions from three locations – Silicon Valley and Chicago in the U.S., and Dongguan, China – each of which must meet specific requirements for local jurisdiction and the products manufactured there. The company’s services include precision machining, joining technologies, automated sheet metal fabrication, engineering services, supply chain management, and precision assembly.

In addition, because the company operates in several highly-regulated industries, it was essential for GCM to better align its processes to meet exacting industry standards. GCM is currently ISO 13045 certified for medical devices and AS9100 certified for the aerospace industry.

“Promapp has established a great niche for itself, particularly as more companies realise the critical role process management plays in achieving sustainable business performance and maintaining key industry certifications,” Bakke added.

Ivan Seselj, CEO, Promapp, said, “We are thrilled to add GCM to our rapidly growing roster of customers across North America. This latest win is testament to the critical importance of process in manufacturing companies and the value which Promapp can deliver to companies operating globally with distributed workforces and round the clock operations.”

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