An Open Letter To Rob Campbell, Chair Of The Board Of SkyCity Entertainment Group
Dear
Mr Campbell,
In a recent media interview you
said:
“We should continue to focus on
working conditions and pay which realistically reflect the
markets in which we work, which are internally fair, and
which encourage people to enjoy and grow in their
work.
“We have plenty to do, and if there
are unions which represent our employees and are on that
journey they are welcome
participants.”
Unite Union is offering to
have the discussion needed to fix these
problems
SkyCity Entertainment Group
announced in June that earnings are expected to be up $50
million to $250 million and net profit up 33% to between $84
and $88 million. SkyCity has done incredibly well through
the Covid crisis, temporary downturn and
recovery.
SkyCity collected $31 million in
Government-funded wage subsidies and laid off 1000 staff to
reduce its workforce to from 3200 to 2200 employees. It
seems the number of staff cut was bigger than needed because
all the remaining staff are being expected to work with
short-staffing in every department.
SkyCity
also used the crisis to slash the entitlements of remaining
staff to guaranteed hours and fixed shift patterns. This is
a direct threat to their mental well-being and health and
safety which you also addressed as a concern for you in the
media.
At the moment the hotel and
hospitality sector is facing a crisis in the labour market.
It is proving difficult to attract labour to work in the
sector at the wages being offered for the degree of skill,
effort and “flexibility” that is demanded. That is true
of SkyCity also.
This sector also relied on
migrant labour in the past to an unhealthy extent. It was
able to use the desire of migrants to one day transition to
residency to put up with wages and conditions many Kiwi
workers would not accept. This source of labour has now been
cut off for the foreseeable future given the Covid
crisis.
Major retail employers like Bunnings
and Countdown are now living wage employers with a start
rate of $22.10. Why would anyone work at SkyCity with its
gruelling, unsafe, 24-7 schedule when they can get a
days-only job with a start rate at least $2 an hour
more?
All the other major hotels Unite
negotiates with are living wage employers
also.
The start rate at SkyCity at $20.10,
is now only 10 cents an hour above the minimum wage or
0.05%..
Margins for skill and service have
been radically compressed at SkyCity over the period since
Unite negotiated its first collective agreement in 2008. In
2008 the start rate of $12.81 was 7% above the minimum wage
of $12 an hour. A three-year rate was established of $15 an
hour which was 25% above the minimum wage. This rate is now
only 10% above.
All positions on the start
rate like cleaners, stewards, waiters and housekeepers have
lost these margins. Other margins for skill have halved or
more.
We need to restructure pay at SkyCity
to reward staff for their skills and service and the
unhealthy unsocial hours they must work. There clearly needs
to be a substantial wage movement to do
so.
This can occur in one or a combination
of three approaches.
To become a living wage employer with the current rates moving up by at least $2 an hour.
Paying staff substantially more to work shifts overnights and on weekends.
Restoring margins for skill and service by paying all staff a percentage margin above the start rate for their position after three years.
I am happy to meet with you to have an adult discussion on these issues at any time.
Yours sincerely,
Mike Treen,
Advocate
Unite
Union
Percentage paid above the minimum wage at SkyCity in 2008 and 2021
2008 rate | 2008 % above minimum wage | 2021 Rate | 2021 % above Minimum wage | |
Minimum Wage | $12.00 | $20.00 | ||
Minimum start rate | $12.81 | 6.75% | $20.10 | 0.05% |
3-year Minimum rate | $15.00 | 25.00% | $20.90 | 4.50% |
Bartender | $14.05 | 17.08% | $21.07 | 5.35% |
Bartender Senior | $16.00 | 33.33% | $23.62 | 18.10% |
Senior Duty Steward | $15.10 | 25.83% | $23.57 | 17.85% |
Cleaner, Steward, Waiter | $12.81 | 6.75% | $20.10 | 0.05% |
Guest Service Rep | $15.10 | 25.83% | $22.78 | 13.90% |
Contact Centre Rep | $16.26 | 35.50% | $21.85 | 9.25% |
Dealer (1 Major Game) | $16.73 | 39.42% | $22.49 | 12.45% |
Dealer (4 Major Games) | $18.37 | 53.08% | $24.68 | 23.40% |
Cashier | $16.04 | 33.67% | $21.56 | 7.80% |
Gaming Machine Attendant | $16.02 | 33.50% | $21.54 | 7.70% |
Gaming Machine Tech | $19.31 | 60.92% | $25.96 | 29.80% |
Customer Service Amb. | $19.58 | 67.50% | $20.56 | 2.80% |
Security Officer (entry) | $15.60 | 30.00% | $20.97 | 4.85% |
Security Officer Grade 1 | $17.70 | 47.50% | $23.21 | 16.05% |
Premier Host | $16.02 | 33.50% | $21.54 | 7.70% |
Stage Hand | $17.25 | 43.75% | $23.19 | 15.95% |
Logistics Warehouse Ass | $15.29 | 27.42% | $20.54 | 2.70% |