Nurses Organisation Welcomes Spot Audits

Media Release:

Nurses Organisation Welcomes Spot Audits

The New Zealand Nurses Organisation (NZNO) welcomes today’s announcement from the Minister of Health that the government will from today be introducing a trial of spot audits in residential aged care facilities.

“Our members have long called for spot auditing and we are well aware of some shocking incidences which have been discovered by spot audits in the past”, NZNO industrial adviser Rob Haultain said.

“But are concerned the audits the Minister has announced are not genuine spot audits. The audits will be carried out in workplaces where the owners have volunteered to be “spot audited” so they know they will be audited sometime in the next couple of months,” Haultain said.

“The purpose of spot auditing is to create a culture shift towards provision of high quality care. Providers who are not providing such care should be able to be found out through a variety of mechanisms, including spot audits,”

“Our members tell us that they are intensely frustrated that their employers are able to turn on a good show for auditors but once the audit is completed things can return to how they were before.”

“We call on the government to extend the spot audits to all residential aged care facilities where concerns about the care have been raised by families, friends and workers,” Haultain said.

ENDS

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