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It’s about caring, not just counting

Media Statement

Date: Tuesday December 9, 2014

Subject: It’s about caring, not just counting

The new integrated patient safety software system DATIX went live across Northland DHB this morning.

A clinical risk management improvement, DATIX supports the management of adverse events (incidents), complaints, the patient experience and safety alerts.

Chief medical officer Dr Mike Roberts says a major improvement with this system is the shift in focus.

“It is about caring, not just counting. DATIX provides much better visibility of adverse events across the whole organisation. It also supports a timely response to events and will help to ensure that where changes need to be made, this is done quickly and the change is sustained.”

Implementation of DATIX is one of the outcomes of the Patient Safety and Quality Improvement Review that was undertaken in October 2013. The review took a comprehensive look at the DHBs safety and quality systems with a key focus on improving patient experience.

“We are constantly implementing measures that aim to reduce the risks of patient harm and continually striving to deliver high quality patient care, safely,” said Dr Roberts.

“Having smart intelligence and focusing on improving organisational systems means that if mistakes do happen we learn from these and prevent others from doing the same thing.”


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