Interview: Improving Public Service – David Coats

Thursday, 19 April 2007, 2:10 pm
Article: Alastair Thompson

UK based public service management expert David Coats – from The Work Foundation - is in New Zealand for a little over two weeks as a guest of the Department of Labour (DOL) and the Public Service Association (PSA) to discuss his views on how to improve the public service.

Scoop caught up with him at the PSA offices in Wellington this morning for a wide ranging interview on what is wrong and right with public service management and communication with the public.

Listen To The Full Interview (21 minutes):
Scoop Streaming Audio (click here to listen): David Coats Interview – 19 April 2007
Click to download the file (MP3)

Tomorrow Mr Coats is presenting his paper "Reviving the Public: A New Governance and Management Model for Public Services " at Victoria University's Rutherford House. (Download Full Report From PSA.org.nz - Msoft Word .Doc Format – 71pages – 573kb)

Next week he will be presenting at public meetings hosted by the DOL and PSA in Wellington, Christchurch and Auckland.

For more background on the PSA's "Partnership for Quality" with the NZ Government see… What is Partnership for Quality?

ENDS

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Alastair Thompson

Scoop Publisher

Alastair Thompson is the co-founder of Scoop. He is of Scottish and Irish extraction and from Wellington, New Zealand. Alastair has 24 years experience in the media, at the Dominion, National Business Review, North & South magazine, Straight Furrow newspaper and online since 1997. He is the winner of several journalism awards for business and investigative work.

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